HOURS

The surgery is open:

Monday to Friday       8.30 am – 7 pm
Saturday                     8.30am –  12 midday

APPOINTMENTS

Please ring 03 5986 5888 for an appointment. If you need more time with the doctor, please tell the receptionist when you make your booking. Urgent medical problems will always be dealt with promptly.

OUR DOCTORS

Dr Scott Fifield MB BS DRACOG FRACGP ACCAM

Dr Simon Pilbrow MB BS PhD FRACGP

Dr Mark Mclean MB BS DRACOG FRACGP DipRGP

Dr Meera Ramanan MB BS MRCGP DFSRH FRACGP

HOUSE CALLS

We are happy to visit you at home if you are too sick to come to the surgery. Please ring 03 5986 5888.

AFTER-HOURS

When the surgery is closed, please ring 03 5986 5888. A recorded message will give Doctor contact information

OUR PRACTICE

Our friendly reception staff  Liz, Robyn, Lyne, Tracey and Judy are available to make bookings or help in any way. Our practice nurse Karen Crewe assists in the practice. Dawn is our practice manager and Sharyn is the assistant practice manager.

We value your privacy – it is our policy to maintain the security of your health information at all times and to ensure that this information is only available to authorised staff.

At the time of consultation, your doctor will advise when they expect your results and whether you can call or need to make a return appointment.

If you are concerned with the service you receive , we are keen to hear about it. Please speak to our Practice Manager to discuss your concerns.You may also contact the Health Services Commissioner on 1800 136 066 or email [email protected]

TELEPHONE CALLS

You can contact your doctor by ringing during surgery hours. Emergency calls will always be put straight through.

FEES

This is a private billing practice. Fees are payable at the time of consultation by cash, Mastercard, Visa or EFTPOS. If you have difficulty in paying for your consultation, please discuss this with our Practice Manager. DVA card holders and people under the age of 16 will be bulk billed for GP services. Others may be bulk-billed at the discretion of the treating Doctor. A discounted rate is offered to Pensioners.

 

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